Welcome to our Resort

Hotel Accessibility

St Michaels Resort is committed to understanding each individual guest's needs by having a range of facilities to cater for all abilities.

We want to ensure you have a wonderful experience with us. If you are planning a stay at our resort we recommend that you speak to our reservations team on 01326 312 707 so we can discuss your requirements and ensure you are matched to a suitable room before you arrive.

Call 01326 312 707 to discuss

• There are disabled car parking spaces available, if required please let us know during booking.

• Our hotel entrance, the Arrival Lounge is accessible for wheelchairs. The double doors from the Arrival Lounge entrance make entry and exit simple and effortless. 

• There are dedicated accessible toilets on the ground floor of the hotel, situated near the main house bedrooms.

• Lift access is available to all east wing rooms and most of our Beach House rooms, we have created 20 new Beach House bedrooms which are accessible by lift.

• When making your reservation please let our team know if you need assistance or would prefer our a ground floor room, east wing rooms or Beach House rooms. We will always do our best to accommodate.

• We would like our guests to have the confidence to visit our hotel. All of our front of house staff are trained in the use of this new equipment to ensure they are able to assist all guests with access requirements.

•  The spa can be entered from the garden entrance however as the spa is situated in an older building access throughout is limited and we are unable to meet DDA/building control regulations. 

• Please note, there are steps to access the spa hydrotherapy pool due to it being an older building, therefore, it is not suitable to access for wheelchair-bound guests. 

• The spa does include a unisex changing room outside of the wet area for individuals who may need more room however this changing room is not ideal for wheelchair users. 

•  Access to the Health Club pool and the disabled changing area is through our reception.

•  Access to the gym is through the outdoor fitness. Please ask Health Club reception for more information on where the outdoor entrance is situated.

Brasserie On The Bay, the Garden Kitchen and bar is situated off the arrival lounge and therefore can be accessed without steps or gradients. 

• Should you have any dietary requirements please let the team know when making your reservation or when you arrive.