WEDDING TERMS & CONDITIONS
BOOKINGS AND PAYMENT
A wedding function is only deemed confirmed by St Michaels Resort on receipt of written confirmation and receipt of an initial non-refundable deposit of £1000.00.
Where the event is within 30 days of the booking date both confirmation and full payment of the anticipated costs is to be made.
Written confirmation must include minimum numbers with an agreed price per head. The prices charged for your wedding will be agreed at the time of your confirmation. Please note that there are minimum charges that apply at certain times throughout the year, including most weekends.
At the time of your confirmation a minimum charge level for your wedding will be agreed and will apply should there be a significant reduction in numbers or services. In addition to the confirmation deposit of £1000 a further non-refundable payment of 50% of the total anticipated cost will be required 6 months prior to the event. The anticipated cost is based on the approximate numbers. Final payment is required with confirmation of final numbers 30 days prior to the event.
Any cancellation must be made in writing. All deposits are non-refundable and in the event of a booking being cancelled St Michaels Resort will retain the deposit and additionally the following charges may be applied.
In addition to the non-refundable deposit and 6-month instalment:
1–6 months prior to the event 50% of quoted price
30 days prior to the event 100% of quoted price
We suggest that you take out wedding insurance to protect you from cancellation charges.
St Michaels Resort has a full premises licence for the sale of liquor and also public entertainment. The bar will close at the same time as the evening entertainment finishes.
A 10% discount on rooms will be offered to wedding guests.
FOOD AND DRINK
St Michaels Resort does not allow guests to bring their own food, wine, beer, spirits or soft drinks for consumption at an event with the exception of celebratory cakes.
Before you order food and drink for you or your guests, please speak to one of our members of staff if there are any known food allergies or intolerances. We can tell you all the specified allergens that are present in our products. Although every effort is taken, as our kitchen handles food containing flour, eggs, milk, nuts and other allergens, there is always a risk of cross-contamination so we cannot guarantee that any product is entirely free from any allergen.
St Michaels Resort bears no responsibility when undisclosed allergies cause an allergic reaction in our establishment.
In exceptional circumstances, wine selections may need to be changed to an alternative product. In this scenario, a wine of equal or greater style, quality and price will be guaranteed. Corkage arrangements are not available.
EQUIPMENT AND EXTRA CHARGES
The client may be liable for electricity used other than by the hotel’s usual fixed equipment and lighting should these costs become unreasonable. St Michaels Resort does not accept responsibility for the clients’ equipment.
The client agrees to pay St Michaels Resort for any food, beverage or other services not provided for in the Contract but made available upon request of the Client.
The client shall be responsible for the behaviour of their guests and any damage to Hotel property, including theft and/or water damage.
Guests should not be excessive or rowdy. Offensive and/or illegal behaviour will not be tolerated. St Michaels Resort reserves the right to judge acceptable levels of music or behaviour of the client, guest or representative and the client must take all steps necessary for corrective action should this be necessary. In the event of failure to comply with management requests, the Hotel reserves the right to terminate the contract or stop the event without being liable for any refund or compensation.
We reserve the right to recover from the person making the booking any discretionary compensation payment or discount we may have to pay other guests, as a result of your actions or the actions of members of your party.
Evening entertainment must finish by the contracted time, and the noise must not be excessive. If other guests are disturbed, we reserve the right to insist the volume is reduced to an acceptable level. Consideration must be shown to other guests and our staff; we reserve the right to recover from the person making the booking any discretionary compensation payment or discount we may have to pay to other guests, as a result of your actions or the actions of members of your party.
PERSONAL BELONGINGS AND LIABILITY
St Michaels Resort cannot be held responsible for articles of value, other than those deposited with Reception for safe custody in the Hotel safe, for which a receipt will be given and must be retained by the customer.
Loss or damage to any items must be reported to the Duty Manager before departure, otherwise no claim will be accepted. We accept no liability whatsoever for any accident, loss or damage to your property, unless such loss is demonstrably due to our negligence.
We cannot be held responsible for the failure of public services (e.g. water, gas, electricity etc.) or for any disturbance beyond our control. In all cases, except personal injury or death, our liability to you for the total of all claims arising out of your event with us is limited to the cost of the booking.
VALIDITY OF PRICES
Prices and Terms and Conditions are correct at the time of publication but may change without notice with the exception of confirmed bookings. Confirmed bookings will not alter other than to reflect any changes in tax.